Privacy Policy

Introduction

SuperMaxxs ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://supermaxxs.com (the "Website"), use our mobile application, or place an order for our products.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Website or use our services.

Information We Collect

We may collect personal data that you provide to us voluntarily when you:

• Create an account with us
• Place an order for our products
• Subscribe to our newsletter
• Participate in promotions or surveys
• Contact our customer service team
• Post reviews or comments

The types of personal data we collect may include:

• Contact information (name, email address, phone number, delivery address)
• Account credentials (username and password)
• Payment information (credit card details, billing address)
• Order history and preferences
• Marketing preferences
• Communications with our customer service team

Information Collected Automatically

When you use our Website or mobile application, we may also collect certain information automatically, including:

• IP address
• Browser type and version
• Operating system
• Device information
• Time zone setting and location
• Pages visited and time spent on pages
• Referral source
• Click patterns

We use cookies and similar tracking technologies to collect information about your browsing activities. For more information about our use of cookies, please see the "Cookies and Tracking Technologies" section below.

How We Use Your Information

We use the information we collect for various purposes, including to:

• Process and fulfill your orders
• Manage your account and provide you with customer support
• Send you order confirmations and updates
• Communicate with you about products, services, and promotions
• Personalize your experience and deliver content relevant to your interests
• Improve our Website, products, and services
• Administer promotions, surveys, and contests
• Detect, prevent, and address fraud, security issues, and technical problems
• Comply with our legal obligations

Legal Basis for Processing Your Information

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• Where we need to perform a contract we are about to enter into or have entered into with you (e.g., when you place an order with us)
• Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests
• Where we need to comply with a legal or regulatory obligation
• Where you have given us consent to process your personal data for a specific purpose

How We Share Your Information

We may share your personal data with the following categories of third parties:

• Service providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, delivery services, data analysis, email delivery, hosting services, customer service, and marketing assistance.
• Business partners: We may share your information with our business partners to offer you certain products, services, or promotions.
• Affiliates: We may share your information with our affiliates, in which case we will require them to honor this privacy policy.
• Legal requirements: We may disclose your information where required to do so by law or in response to valid requests by public authorities.
• Business transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

We do not sell or rent your personal information to third parties.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Website and store certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device.

We use the following types of cookies:

• Necessary cookies: These cookies are essential for the Website to function properly and cannot be switched off in our systems.
• Analytical/performance cookies: These cookies allow us to recognize and count the number of visitors and to see how visitors move around our Website when they are using it.
• Functionality cookies: These cookies enable the Website to provide enhanced functionality and personalization.
• Targeting cookies: These cookies may be set through our Website by our advertising partners.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Website.

Data Security

We have implemented appropriate technical and organizational measures to protect the security of your personal data. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process your personal data, and whether we can achieve those purposes through other means, and the applicable legal requirements.

Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

• Right of access: You have the right to request copies of your personal data.
• Right to rectification: You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete information you believe is incomplete.
• Right to erasure: You have the right to request that we erase your personal data, under certain conditions.
• Right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• Right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
• Right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you wish to exercise any of these rights, please contact us using the details provided in the "Contact Us" section below.

Children's Privacy

Our Website and services are not intended for individuals under the age of 16. We do not knowingly collect personally identifiable information from children under 16. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.

Links to Other Websites

Our Website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Changes to This Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date at the top of this page. You are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.

Contact Us

If you have any questions about this privacy policy, or if you would like to exercise any of your rights, please contact us:

• By email: [email protected]
• By phone: +440212220064
• By mail: SuperMaxxs, 49 Paula Fork, New Charlie, IP21 4TN, Ireland