Terms & Conditions

Last Updated: June 15, 2024

Introduction

These Terms and Conditions ("Terms") govern your use of the SuperMaxxs website (https://supermaxxs.com) and mobile application (collectively, the "Platform"), as well as the purchase and delivery of products offered by SuperMaxxs ("we," "our," or "us").

By accessing or using the Platform, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, you may not access the Platform or use any of our services.

Eligibility

To use our Platform and services, you must:

  • Be at least 16 years of age
  • Have the legal capacity to enter into a binding contract with SuperMaxxs
  • Be a resident of Ireland or another country where our services are available

By using our Platform, you represent and warrant that you meet all eligibility requirements.

Account Registration

To place an order through our Platform, you may need to create an account. When you create an account, you agree to:

  • Provide accurate, current, and complete information
  • Maintain and promptly update your account information
  • Keep your account password confidential and secure
  • Be responsible for all activities that occur under your account
  • Notify us immediately of any unauthorized use of your account

We reserve the right to suspend or terminate your account if we have reasonable grounds to believe that the information you have provided is inaccurate, incomplete, or misleading.

Orders and Payments

Ordering

By placing an order through our Platform, you are making an offer to purchase the products at the prices listed. All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including but not limited to:

  • Product availability
  • Errors in product or pricing information
  • Suspected fraudulent activity
  • Delivery area limitations

Pricing

All prices shown on our Platform are in Euros (€) and include applicable taxes. We reserve the right to change our prices at any time without prior notice. However, we will not change the price of an item after your order has been confirmed.

Payment Methods

We accept various payment methods, including credit/debit cards and other electronic payment options as indicated on our Platform. By providing a payment method, you represent and warrant that:

  • You are authorized to use the designated payment method
  • The payment information you provide is true and accurate
  • You authorize us to charge your payment method for the total amount of your order (including taxes, delivery fees, and other applicable charges)

Order Confirmation

Once your order has been placed, you will receive an order confirmation email. This email confirms that we have received your order but does not indicate acceptance of your order. We will send a separate confirmation when your order has been accepted and is being processed.

Delivery

Delivery Areas

We currently deliver to selected areas in Ireland. To check if we deliver to your location, please enter your address during the checkout process or contact our customer service.

Delivery Times

We aim to deliver your order within 30 minutes from the time of order confirmation. However, delivery times may vary depending on:

  • Your location
  • Traffic conditions
  • Weather conditions
  • Order volume

Estimated delivery times provided during checkout are approximate and not guaranteed.

Delivery Fees

Delivery fees vary based on your location and will be calculated and displayed during the checkout process. We may offer free delivery promotions from time to time, subject to minimum order values and other conditions.

Failed Deliveries

If we are unable to deliver your order due to:

  • Incorrect address information
  • No one available to receive the order
  • Inability to access the delivery location
  • Other circumstances beyond our control

We will attempt to contact you using the information provided during checkout. If we cannot reach you or arrange an alternative delivery, your order may be returned to our store, and you may be charged for the full cost of the order.

Product Information

Product Descriptions

We strive to provide accurate descriptions, images, and pricing for all products available on our Platform. However, we do not warrant that product descriptions or other content on the Platform are accurate, complete, reliable, current, or error-free.

Allergens and Nutritional Information

While we make efforts to provide accurate allergen and nutritional information, we cannot guarantee that our products are free from allergens as our kitchens handle various ingredients. If you have food allergies or special dietary requirements, please contact our customer service before placing an order.

Promotions and Discounts

We may offer promotions, discounts, or coupon codes from time to time. These offers:

  • Are subject to specific terms and conditions, including validity periods
  • Cannot be combined with other offers unless explicitly stated
  • May be withdrawn or modified at any time without prior notice
  • Are not transferable, exchangeable for cash, or refundable
  • May be subject to minimum order values or other restrictions

Intellectual Property

All content on our Platform, including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, and software, is the property of SuperMaxxs or its content suppliers and is protected by international copyright, trademark, and other intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, and revocable license to access and use our Platform for personal, non-commercial purposes. This license does not include:

  • Modifying or copying our materials
  • Using the materials for any commercial purpose
  • Attempting to decompile or reverse engineer any software contained on our Platform
  • Removing any copyright or other proprietary notations from the materials
  • Transferring the materials to another person or "mirroring" the materials on any other server

User-Generated Content

Our Platform may allow you to post reviews, comments, and other content. By posting content, you grant us a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media.

You represent and warrant that:

  • You own or control all rights to the content you post
  • The content is accurate and not misleading
  • The content does not violate these Terms and will not cause injury to any person or entity

We reserve the right to remove any content that, in our judgment, violates these Terms or may be offensive, illegal, or violate the rights, harm, or threaten the safety of any person.

Prohibited Activities

You agree not to use our Platform for any of the following activities:

  • Violating any applicable laws or regulations
  • Infringing on the intellectual property rights of others
  • Submitting false or misleading information
  • Uploading or transmitting viruses or any other type of malicious code
  • Collecting or tracking the personal information of others
  • Spamming, phishing, or other unauthorized solicitations
  • Interfering with or circumventing the security features of the Platform
  • Using the Platform in any manner that could damage, disable, overburden, or impair it

Disclaimers and Limitations of Liability

Disclaimers

Our Platform and services are provided on an "as is" and "as available" basis. SuperMaxxs makes no representations or warranties of any kind, express or implied, as to the operation of our Platform or the information, content, materials, or products included on our Platform.

To the full extent permissible by applicable law, SuperMaxxs disclaims all warranties, express or implied, including but not limited to, implied warranties of merchantability and fitness for a particular purpose.

Limitation of Liability

In no event shall SuperMaxxs, its directors, officers, employees, affiliates, agents, contractors, or licensors be liable for any direct, indirect, incidental, punitive, special, or consequential damages arising from your use of our Platform or services, or for any other claim related in any way to your use of our Platform or services, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of any content posted, transmitted, or otherwise made available via the Platform.

In jurisdictions where the exclusion or limitation of liability for consequential or incidental damages is not allowed, our liability is limited to the greatest extent permitted by law.

Indemnification

You agree to indemnify, defend, and hold harmless SuperMaxxs, its officers, directors, employees, agents, and suppliers from and against all losses, expenses, damages, and costs, including reasonable attorneys' fees, resulting from any violation of these Terms or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing our Platform using your account.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of Ireland, without giving effect to any principles of conflicts of law. Any dispute arising under or relating in any way to these Terms shall be resolved exclusively in the courts of Ireland.

Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. The most current version of these Terms will be posted on our Platform with the "Last Updated" date. Your continued use of the Platform after any changes to these Terms constitutes your acceptance of the revised Terms.

Severability

If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.

Entire Agreement

These Terms constitute the entire agreement between you and SuperMaxxs regarding our Platform and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding the Platform.

Contact Information

If you have any questions about these Terms, please contact us:

  • By email: [email protected]
  • By phone: +440212220064
  • By mail: SuperMaxxs, 49 Paula Fork, New Charlie, IP21 4TN, Ireland